This Privacy Policy outlines how TechDotBit Private Limited (“TechDotBit”, “we”, “our”, or “us”) collects, processes, stores, uses, and protects personal data and service data. This policy applies to all our websites, mobile applications, SaaS platforms, APIs, and any other services operated by us.
This Privacy Policy is divided into three parts:
TechDotBit is committed to safeguarding your personal information. We have designed our services and operations to collect the minimum data necessary to serve your needs while upholding your privacy rights. We do not monetize personal data in any way. We do not display ads or sell your information to advertisers, data brokers, or third parties.
This part of the policy explains what we collect, how we use your data, how we share it, and your rights and choices.
This Privacy Policy applies to all TechDotBit websites that link to it, including services provided through our mobile applications, SaaS platforms, downloadable software, and third-party marketplaces. This policy does not apply to services that have their own distinct privacy policy.
TechDotBit collects information about you in three primary ways:
iii. Payment Information: When making purchases, we collect billing details and payment information such as your name, billing address, card expiration, and last four digits of your card. Full credit card numbers are processed only by our secure third-party payment providers.
iii. App and Usage Logs: Includes actions you perform in our software, feature usage, click behavior, error logs, and app performance metrics.
iii. Reseller/Partner Channels: If you contact our authorized partners or attend co-sponsored events, they may share relevant information with us.
Why We Use Your Information
We use your personal data to:
If you are in the European Economic Area (EEA), we collect and process your personal information only where:
You may withdraw consent at any time by emailing privacy@techdotbit.in.
We share your data only:
We do not sell your personal data.
You have the right to:
We retain personal data:
Once no longer required, we delete or anonymize your information securely.
Service Data refers to the data that our customers or their end users upload, store, or process through our services. This includes, but is not limited to:
When you use TechDotBit’s services to process personal or confidential data, you act as the Data Controller and TechDotBit is the Data Processor. We process your data strictly:
We do not use Service Data for advertising, profiling, marketing, or analytics unless explicitly authorized by you. We use it solely to:
We access Service Data only:
All access is logged, audited, and restricted to trained staff under confidentiality agreements. We apply strict encryption, firewall, and role-based access policies.
We share Service Data only with:
Each subprocessor is contractually bound to:
An up-to-date list of subprocessors is available upon request at privacy@techdotbit.in.
If you or your users reside outside India and your data is transferred to Indian or other servers, we:
You can request a signed Data Processing Addendum (DPA) at legal@techdotbit.in.
As a processor, we will:
TechDotBit’s products and services are not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16 for our own purposes. If we learn that we have inadvertently collected such information, we will take prompt steps to delete it.
If you are a customer collecting data from individuals under 16 through our services, you acknowledge and agree that you are solely responsible for complying with applicable laws regarding children’s privacy, including obtaining verifiable parental consent where required. If you believe a child has provided personal information to us without the appropriate permissions, please contact us immediately at privacy@techdotbit.in.
TechDotBit places strong emphasis on safeguarding your data. We use a multi-layered security approach to protect both personal and service data from unauthorized access, disclosure, alteration, or destruction. Our measures include:
For additional information, please review our Security Policy or email security@techdotbit.in.
We have appointed a Data Protection Officer (DPO) to ensure compliance with privacy laws and oversee our privacy practices. You may contact our DPO for any questions or concerns regarding your data at:
Email: dpo@techdotbit.in
Postal Address:
Data Protection Officer
TechDotBit Pvt. Ltd.
T-53, Suncity, Jaipur, Rajasthan, India – 302017
Your personal data and service data may be stored and processed in India or in other countries where we or our partners maintain facilities. By using our services, you consent to such transfers.
Where applicable, we implement appropriate safeguards for international data transfers including:
To request a copy of our data transfer agreements, email legal@techdotbit.in.
We offer a standard Data Processing Addendum (DPA) to help customers comply with applicable data protection laws such as GDPR or HIPAA. The DPA outlines mutual responsibilities for data protection and includes clauses on security, breach notification, subprocessors, and audits.
To request a signed DPA, contact us at legal@techdotbit.in.
We may use technologies like artificial intelligence (AI), machine learning (ML), regular expressions, and template engines to enhance service features and user experience. These tools are applied only in ways that respect your privacy and business confidentiality.
We do not use customer data to train external or third-party AI models.
Where AI features analyze or process your service data:
Some browsers support “Do Not Track” (DNT) signals. As there is currently no consensus on how to respond to these signals, we do not respond to DNT requests. However, you can control tracking through cookie settings or opt-out links.
Our websites may contain links to third-party sites not operated by us. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of all external websites before submitting any personal information.
We offer public blogs, community forums, and feedback channels. Please be aware that any information you post in these areas may be publicly accessible and indexed by search engines. Even after you delete your account, your content may remain visible.
To request removal of personal data from these public areas, contact privacy@techdotbit.in.
Our websites may include social features (e.g., Facebook “Like”, Twitter “Tweet” buttons). These widgets may collect your IP address, browser type, and page interactions. Your interactions with these features are governed by the respective third-party privacy policies.
We may disclose personal or service data when legally required to do so, including to:
Where permitted, we will notify you of such requests unless prohibited by law.
We may use or disclose information to:
In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred to the acquiring entity. We will:
We regularly review our practices for compliance with this Privacy Policy. If you have concerns or complaints regarding our privacy practices, contact us at privacy@techdotbit.in. We will respond promptly and work with regulatory authorities where required.
We may update this Privacy Policy from time to time. If we make material changes:
Your continued use of our services after changes take effect constitutes your agreement to the updated terms.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within the timeframe mandated by applicable law. We will also inform relevant data protection authorities as required.
We may anonymize and aggregate personal and service data to analyze trends, improve our services, and for internal business purposes. Such data is not considered personal under applicable law, as it cannot identify you directly or indirectly.
To access, correct, delete, port, or restrict processing of your data, or object to data use, email privacy@techdotbit.in. We will respond within the legal timeframe applicable to your jurisdiction.
For details on how long we retain each category of data (e.g., user records, payment logs, service logs), please refer to our Data Retention Policy or request a copy via email.
TechDotBit fully adheres to the Digital Personal Data Protection Act, 2023 (DPDP Act), and maintains Data Protection Officers, Grievance Officers, and record-keeping obligations as required under Indian law.
Where features use third-party AI or analytics tools (e.g., OCR, voice-to-text, sentiment analysis), we ensure only anonymized or non-sensitive data is transmitted. All vendors are vetted, and contracts include data protection clauses.
We perform encrypted backups on a regular schedule and store them securely in geographically redundant data centers. Our business continuity plans include disaster recovery protocols to maintain availability and integrity of data.
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